Introduction
" The application of information and communication technology in the governance system is called e-governance. "
E-governance is a part of the process of good governance. Application of Information Technology is a movement in the 1990s. It is seen in all the nations of the world in the form of revolution. For good governance or a good campaign by an organization like the World Bank, governments at a different level are instructed to provide administrative services and goods on a single window basis, for which e-governance is considered necessary.
Today, in the era of good governance, e-governance is used to make the required changes in the governance system.
purpose
1. rapid decision making
2. transparency
3. work efficiency
4. reduction in corruption
5. integrity
6. Citizen / Customer Satisfaction
model
1. broadcast model
2. Comparative Analysis Model
3. critical flow model
4. interactive model
e-governance and agriculture (in India)
Target
To provide agricultural services from government to citizen/business, and government to government in an integrated manner through Central Agriculture Portal and State Agriculture Portal.
purpose
1. Bringing farmers to the center of the programs and making them service-oriented.
2. Expanding the scope and impact of extension services.
3. To better inform and use farmers during the crop cycle.
4. To increase the effectiveness and efficiency of the programs.
5. Promoting a common roadmap across the states.
6. Assistance provided by the Central Government.
7. 5 Years Comprehensive Onsite Warranty.
8. IT Training to Government Organizations and Rural Entrepreneurs .
9. Full support for site preparation of training centers and 55% share in other sites .
10. 100:70:50% of the expenses in the first three years .
11. Financial assistance for office supplies.
12. Support for IT infrastructure in Mandis.
13. Equipment for E-KIT
Role of Information and Communication Technology in Agriculture
1. Increase in agricultural productivity through agricultural extension and consultancy- -services.
2. Promotion of environmentally sustainable agricultural practices.
3. Assistant in Disaster Management.
4. Greater access to the market.
5. Food security and monitoring.
6. Financial Inclusion, Insurance, and Risk Management.
7. Capacity Building & Empowerment.
8. Implementation and monitoring of regulatory policies, and frameworks.
Mobile-Governance facilities
1. Agriculture Information Service through SMS, Voice, and App.
2. Information Resources powered by a team of experienced experts in Agriculture, Markets, public service distribution, Public/Private Sector Agriculture Industry.
3. Agriculture Call Center with 9 Languages.
4. CRM and ERP Solution.
5. Agriculture E-Commerce Platform.
e-governance in rural India
SMART Village
S – Simple Simple Rule
M – Moral Moral
A – Accountable Accountable
R – Responsible
T – Transparent
goal of e-governance
Making service delivery faster and more transparent, ensuring accountability in governance, sharing of information, and making people a participant in the decision-making process of public policy.
Digital India
target
1. Digital infrastructure as a basic service for every citizen.
2. Governance and Services on Demand.
3. Digital Empowerment of Citizens.
Program
1. Common Service Center at Panchayat level for integrated service delivery to citizens, Jan Suvidha Kendra.
2. Internet facility in all government offices up to Panchayat level.
3. Uninterrupted power supply.
4. Trained personnel resources at the district level.
5. Up to Gram Panchayat level Secure cloud structure.
6. Integration of all data centers.
Common Service Center ( CSC started in 2006)
Target
2006 - Opening of 1 lakh centers.
At least 1 Jan Suvidha Kendra in each Gram Panchayat by 2015-2019 and integration of already working Jan Suvidha Kendra.
Implementation
To manage Capital Expenditure and Operational Expenditure for setting up and operating Common Service Centers. Under this, various service portals at the state / UT level are being integrated with the National Level Online Public Suvidha Kendra Universal Digital Service Portal.
Village-level entrepreneurs are being assisted through training about enterprise development programs for operation.
Functions of Public Suvidha Kendra
1. To act as service delivery centers for government to citizens, business to consumer, institutional services etc.
2. Acting as Aadhaar Enrollment Permanent Centers .
3. To act as business correspondent agents for banking services under financial inclusion and banking services under Pradhan Mantri Jan-Dhan Yojana.
4. Insurance Service Center.
5. Educational and Skill Development Center.
6. Voter Registration Center.
7. Information Center for various programs of the Government.
8. Wi-Fi Distribution Center.
Key Services
Government to citizens
Pass Port, Pan Card, PMAY, Crop Insurance, Land Record, Certificate, Aadhar (Registration, Update) EC Services, GST Facility, Wi-Fi Choupal
Financial
Banking, Insurance, EPS ( Aadhaar Payment), National Digital Literacy Mission, Skill Development ( Data Entry Operator, Electric Auto ), Utility (Electricity, Water Bill) Health ( Tele. Advice, Jan Aushadhi)
Women and Public Facilitation Center
Steps taken by the government for women's participation and promotion:
1. Guidelines for giving preference to women.
2. Promotion of Self-Help Groups.
3. National-level conference for distribution of prizes to village-level women - entrepreneurs in Delhi in February 2016.
4. Prize distribution by the Prime Minister.
5. Publication of monthly magazine Tarang and Newsteller to increase the participation of women.
Benefits of Public Suvidha Kendra
1. Close liaison between government and citizens.
2. Facilitation to reach the benefits of the scheme to the targeted group.
3. Everyone gets government services easily.
4. Important information and services are available on real time through a clear system to solve the problems of health, education, etc.
5. Administrative Efficiency Enhancement.
6. Government services are available at low cost.
7. Additional source of revenue for the center (commission is charged for each transaction).
8. Transparency in Administration.
9. Integrated system for supply and dissemination of various government efforts and benefits.
10. Entrepreneurship in Women's Development.
11. Women's Empowerment.
12. Dissemination of digital education among citizens.
13. Employment generation.
Challenges in implementation
1. Non-availability of high-speed internet connectivity.
2. Lack of expected cooperation by the states.
3. Problem of integration of all portals.
e-governance critical test
1. The digital file of information by the Center and the states is not yet fully prepared.
2. The need for classification of these data according to the requirements with the help of MIS.
3. Need to connect the National Information Center and State Data Center.
4. In addition to the Internet, in all organizations, the facility of the Internet through LAN and Extra-net through optical fiber should be available so that the shutdown of the Internet does not affect the work.
5. Non-availability of digital means.
6. Lack of infrastructural resources in rural areas like e-literacy, kiosks, etc.
7. Government websites not being in the local language.
